C5 Insight hosted an engaging live panel with Microsoft, featuring three business leaders who share their Copilot success stories.
- Customer Testimonials: Hear directly from our customers as they share their unique AI journey and the notable results they’ve achieved with Microsoft Copilot.
- Practical Use Cases: Discover practical applications of AI across different industries, showcasing how Copilot has been integrated to streamline operations and enhance decision-making.
PANELISTS

Prachi Mishra
Technical Specialist
Microsoft

Michael Sedlock
VP of Information Technology
Dukal Corporation

Kenny Mullican
Chief Information Officer
Paragon Films

Scott Elgin
IT Manager
Oliver Healthcare Packaging
TIMESTAMPS
00:33 – Introduction of the panelists
01:32 – Definition of a Copilot Proof of Value (POV)
02:11 – All panelists answer, “Where is your company on its AI journey today?”
09:28 – Kenny answers, “What were the deciding factors that led you to start using AI at Paragon Films?”
12:54 – Scott answers, “What challenges did you encounter during the Copilot POV, and how were they overcome?”
16:13 – Audience question: “Has anyone used Copilot for creating titles and catchy email subject lines?”
18:55 – Scott answers, “Are there any additional features or improvements you would like to see in Copilot?”
21:40 – Michael answers, “What custom Copilot use cases are you envisioning for the future?”
22:50 – Kenny answers, “How do you envision the role of AI and tools like Copilot evolving in the manufacturing industry over the next few years?”
25:57 – Scott answers, “How did you integrate Microsoft Copilot into your existing workflows and systems (Dynamics 365)?”
27:32 – Michael, “How did you collaborate with other teams and departments during the initial Copilot implementation?”
29:18 – Kenny answers, “Did you or anyone in your organization explore other AI technologies before implementing Copilot?”
32:45 – Audience question: “How are you dealing with AI policies and usage within the business?”
35:23 – Panelists share examples of Copilot use cases in Excel. (Recommended Microsoft resource: https://copilot.cloud.microsoft/en-US…)
38:10 – Michael discusses KPIs used to measure the success of AI.
38:58 – Kenny shares specific use cases and features he is excited to bring into the business (e.g., Copilot in Power BI).
41:29 – Scott talks about C5 Insight’s visionary demo of Copilot in Power BI during Oliver Healthcare Packaging’s POV.
42:32 – Panelists all share what they wish they knew before starting their AI journey.








