[Webinar] Chat Chili: Spice Up D365 CE/CRM & Power Platform with a Dash of Copilot & a Pinch of ChatGPT

Dynamics 365 / CRM

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Generative AI, like ChatGPT, is taking the world by storm. Microsoft has harnessed this powerful tool combined with your company’s data (Microsoft Graph) to enable natural-language generative AI assistance to increase individual & team productivity with Microsoft Copilot.




  • How D365 Sales, Customer Service, Marketing, & more are incorporating Copilot into the user experience
  • Overview of how to use Generative AI in Power Virtual Agents & Power Pages to leverage natural language prompts that provide better & more relevant answers to customers
  • The power of Copilot in Teams working alongside you & your colleagues for improved productivity
  • How Generative AI can assist you in the creation of Power Apps and Power Automate Flows
  • The powerful enhancements Copilot has to offer & how they are accelerating, but not replacing, humans


You’ll walk away with a ton of knowledge, cool demo videos, & how-to instructions to spice up your UX & CX with your very own Copilot!


Learning Objectives

  • Learn all about the Copilot/Generative AI integrations into Dynamics 365 CE/CRM and Power Platform
  • Discover how to integrate ChatGPT-style natural-language prompts into Copilot for enhanced customer and user interactions
  • Envision how this technology will transform your organization to deliver better customer and user experiences

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