Copilot has elevated the integration of Teams, SharePoint and Dynamics 365 CE to a new level.
In this session, you’ll learn about how these products integrate, and how Copilot uses this integration to make Sales, Customer Service and Marketing people more productive than ever.
- Make and receive Teams calls directly within Dynamics 365 – and use Copilot as your note-taking partner to record, summarize and follow-up on calls
- Use SharePoint to manage Dynamics 365 documents – and use Copilot to interact with and even create new documents for Dynamics 365 users
- Unify knowledge in SharePoint, Dynamics 365 and even your public website to rapidly resolve and respond to customer issues
- Share Dynamics 365 data with non-users to “swarm” experts together to rapidly solve customer problems and generate sales
- Bring Teams Chat into Dynamics 365
- Configuration options to make these features work the way your business does