D365 Customer Insights
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Understand and respond to customers faster than your competitors
- Build a B2B or B2C 360 degree customer data warehouse
- Duplicate records are matched and data is enriched from all sources
- Merge multi-sourced data, trends and artificial intelligence
- Discover insights with detailed customer profiles
- Prioritized product recommendations
- Lifetime value segmentation
- Consent-based marketing
- Deliver exceptional customer journeys by feeding insights back into customer engagement solutions such as Dynamics 365 Marketing, Marketo, Mailchimp and more
- Enhance human interactions by sharing profiles to point-of-sale and CRM solutions, or custom solutions built on the Power Platform
Our Latest Insights
C5 Insight Relaunches Its Website
C5 Insight, a leading Microsoft partner and provider of customer and employee engagement consulting services, has relaunched its website.
Process: The Science of Selling
Sales representatives possess a unique combination of people skills, product knowledge, and persuasive abilities that allow them to connect with prospects, understand their needs, and close deals. However, while these skills are essential for success in sales, getting...
Unlocking the Mystery of Office 365 Government
When it comes to Office 365 tenant security, most organizations find that the advanced security and safeguards an Office 365 enterprise offers are sufficient. However, in some cases, a commercial tenant won't account for specific privacy and security...