Dynamics 365 Customer Insights – Journeys
If your marketing automation platform isn’t integrated with your CRM platform, you’re missing opportunities.
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Orchestrate Customer Journeys in Real Time
Microsoft’s marketing automation platform, *Dynamics 365 Customer Insights – Journeys, is powered by next-generation AI, allowing you to put your marketing on autopilot using Copilot.
- Engage customers in real time. Build trigger-based journeys that reach customers across multiple channels, sending your message at the moment it matters.
- Personalize the customer experience. Leverage AI to personalize every touchpoint with your customers using the information within Customer Insights – Data.
- Integrate your efforts. Grow with a unified, adaptable platform that connects with the tools you already use in your Microsoft tech stack.
Ready to modernize your marketing? Contact C5 Insight today.
*On September 1, 2023, Microsoft combined the power of “Dynamics 365 Marketing” and “Dynamics 365 Customer Insights” into a single product called “Dynamics 365 Customer Insights.” The individual applications have been renamed “Dynamics 365 Customer Insights – Journeys” and “Dynamics 365 Customer Insights – Data,” respectively.
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