Interested in how we can improve your customer and employee engagement?
Contact us for a free assessment ►

Powered by LUCK™

D365 Customer Service

Create longer-lasting more profitable customer relationships.

Powered by LUCK™

Ready to exceed your customer’s service expectations?
Home 9 Technologies 9 Dynamics 365 Experts 9 D365 Customer Service

Integrated Customer Engagement

Microsoft’s customer care platform – Dynamics 365 Customer Service – brings together issue management, service-level agreements, warranty tracking, telephony, a knowledge base of solutions to common customer problems, self-service portals, IoT monitoring, artificial intelligence and more.

When you integrate Customer Service with your Sales and Marketing teams – using the Dynamics 365 suite – you’ll accelerate the effectiveness of your entire customer-facing team. Add to that integration to Teams, SharePoint, Outlook and Microsoft Business Central or F&O to create a world-class contact center. It’s all possible with Dynamics 365 Customer Service.

Our Latest Insights

The Luck Principle

Book | Buy Here

The Luck Principle Infographic

eBook | Learn More

The People-Centric Workbook

eBook | Learn More

Rate your CRM

Download | Learn More