The workplace is being reshaped. Technology is transforming how people interact with each other and with the world around them. The data that organizations must understand is growing at an explosive pace. Customers expect better experiences. Employees crave more...
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The Microsoft Dynamics CRM 2011 Administration Bible is the comprehensive reference for individuals who are configuring and administering Dynamics CRM for organizations of any size. For those who need to engage with managers, partners, users and developers to deliver...
Well-defined processes can make or break the productivity of a team. This is especially true of a sales team that often struggles with structure and technology. Using several tried-and-true tools coupled with The LUCK Principle™ methodology, Revenue Engineering offers a robust plan, or a quick start guide based on what your business short and long-term needs are.
Learn quick steps for getting started with an AI assistant, how to build a long-term plan, and how to use AI to super-humanize your team.
Learn how to create long-lasting, mutually beneficial customer relationships faster than you can say, “Dynamics 365 Customer Insights – Data.”
When you're using Microsoft Teams, sometimes your pictures paste directly into a post (such as copying an image off of a website and pasting it into Teams). Other times, try as you may, the picture just won't paste! Images not pasting is likely a bug that will be...
In this session, you’ll learn what it takes to achieve CRM success (even if you’ve already started and need to rethink your project).
Learn the 7 essential components that every successful digital workplace project must have – and how AI is impacting these habits.
This session delivers an annual planning framework for moving your project forward, getting it back on track, or starting a new project.
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