Our History
The story behind C5 Insight.

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Our History
2002
C5 Insight launches as Customer Connect – a CRM consultancy.
2004
Customer Connect unveils The LUCK Principle.
2008
Customer Connect is certified in both Salesforce.com and Microsoft CRM.
2010
Customer Connect acquires StreamLogic to launch our SharePoint practice and renames to C5 Insight.
2011
C5 Insight founder Geoff Ables co-authors the Dynamics CRM Bible.
2019
C5 Insight founder Geoff Ables authors The LUCK Principle.
2020
C5 Insight acquires SharePoint Revolution to expand our SharePoint practice.
2021
C5 Insight Managing Director Tricia Desso-Cox authors Revenue Engineering.
2022
C5 Insight celebrates 20 years of LUCK.