Our team includes authors, MBAs and other experienced business professionals. This puts us deeply in touch with what a business team needs in order to be successful. We’re constantly finding new ways to add to the value of a project, produce a positive ROI, and aid with delivering internal communications to drive leadership awareness and user adoption of the projects we support.
Our clients tell us that their previous partners often did exactly what they told them to do – only to later realize that it was the wrong thing to do. Our consultants are known for politely pushing back when the specific requests made by clients may result in a poor user experience or unexpected project costs. We constantly ask ourselves, “if this were our money, how would we put it to the best use?

Every implementation partner has technology experts. C5’s team has deep technology expertise in a narrow niche of Microsoft solutions that have been developed to create better customer and employee engagement.

You see it in our values and in our Powered by LUCK™ methodology. Although we are passionate about technology, we are people-first to our core. We invest a tremendous amount of time into listening to our customers, understanding their needs, connecting them to the right process and solution, and knowing what their results are so we can continuously improve.

The first part of our people-first culture is our people who are unique in the industry.

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The C5 Difference

What do digital workplace, intranet and customer relationship management projects have in common?

They fail more often than they succeed.

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C5 Insight has built a different kind of company, with different people, different values and different processes. That’s why our projects succeed so often, when others struggle or fail. That’s why more than half of our clients come to us after trying it on their own or with another partner. And that’s why so many of them stay with us year-after-year.

There’s no one thing that makes us unique, but rather the intersection of four competencies that we’ve worked to develop over many years.