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C5 Insight Relaunches Its Website

C5 Insight Relaunches Its Website

C5 Insight, a leading Microsoft partner and provider of customer and employee engagement consulting services, has relaunched its website.

SharePoint Document Management in 6 Steps

SharePoint Document Management in 6 Steps

Introducing SharePoint to your company can be overwhelming.  A complete SharePoint rollout plan can include: Document Management Sites Forms Workflows Social Collaboration Newsfeeds Applications Business Intelligence …and that’s just getting started! SharePoint:...

Process: The Science of Selling

Process: The Science of Selling

Sales representatives possess a unique combination of people skills, product knowledge, and persuasive abilities that allow them to connect with prospects, understand their needs, and close deals. However, while these skills are essential for success in sales, getting...

CPQ ROI Calculator

CPQ ROI Calculator

Adopting a configure price quote solution can improve your margins, decrease your quoting time and increase your win rate.

Rate Your CRM

Rate Your CRM

Request your free downloadable copy of Rate Your CRM.

Digital Communications Etiquette

Digital Communications Etiquette

Adopt these digital etiquette boundaries, best practices and rules of engagement to keep your team efficient, engaged and informed.

Unlocking the Mystery of Office 365 Government

Unlocking the Mystery of Office 365 Government

When it comes to Office 365 tenant security, most organizations find that the advanced security and safeguards an Office 365 enterprise offers are sufficient.  However, in some cases, a commercial tenant won't account for specific privacy and security...

Microsoft Teams Tip: Why You Should Post, Not Chat

Microsoft Teams Tip: Why You Should Post, Not Chat

If you're using Microsoft Teams, it might be time to break this bad habit: Sending a Chat when you should be Posting to a Teams Channel. Here's why it's a bad habit... Most of us (including me) have notifications set to get an immediate alert for a "Chat." It's like a...

Sales Reps: Employer Isn’t Offering CRM? Time to Job Hunt

Sales Reps: Employer Isn’t Offering CRM? Time to Job Hunt

In today's competitive business landscape, most employers now require sales reps to have experience with customer relationship management (CRM) solutions. In fact, employers not offering and requiring use of a CRM solution limit their sales employees’ career options....

Digital Workplace ROI Metrics

Digital Workplace ROI Metrics

In today’s world, your digital workplace may be more important than your physical workplace. But explaining the value of a digital workplace investment to a leadership team can be a challenge. This e-Book provides metrics, and supporting sources, to help leadership teams to prioritize investing in digital workplace initiatives such as SharePoint or Office 365.

The LUCK Principle

The LUCK Principle

The workplace is being reshaped. Technology is transforming how people interact with each other and with the world around them. The data that organizations must understand is growing at an explosive pace. Customers expect better experiences. Employees crave more...

The LUCK Principle | Infographics

The LUCK Principle | Infographics

Successful digital transformation projects result in better employee engagement and customer experiences.  But most attempts meet with failure. This infographic is an overview of the potential – and perils – of digital workplace transformation.

CPR for CRM

CPR for CRM

Combining more than 15 years of data and research plus a survey conducted across users on a variety of CRM platforms, this study revealed that up to 60% of CRM projects still fail.

Find out how to chart the right path from the get-go or course correct a project that is currently encountering issues.

Microsoft Dynamics Bible

Microsoft Dynamics Bible

The Microsoft Dynamics CRM 2011 Administration Bible is the comprehensive reference for individuals who are configuring and administering Dynamics CRM for organizations of any size. For those who need to engage with managers, partners, users and developers to deliver...

Revenue Engineering

Revenue Engineering

Well-defined processes can make or break the productivity of a team. This is especially true of a sales team that often struggles with structure and technology. Using several tried-and-true tools coupled with The LUCK Principle™ methodology, Revenue Engineering offers a robust plan, or a quick start guide based on what your business short and long-term needs are.

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Process: The Science of Selling

Sales representatives possess a unique combination of people skills, product knowledge, and persuasive abilities that allow them to connect with prospects, understand their needs, and close deals. However, while these skills are essential for success in sales, getting...

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