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Tricia Desso-Cox

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Is Your Leadership Team Steering or Stifling Progress?

Is Your Leadership Team Steering or Stifling Progress?

When consulting clients with new technology, we highly suggest that each platform has a steering committee to help guide progress and provide governance. The steering committee isn't just responsible for high-level strategic planning, so choosing the...

Why You Need a Corporate Knowledge Base

Why You Need a Corporate Knowledge Base

The Challenge of a Nonexistent Corporate Knowledge Base Does your organization lack a corporate knowledge base containing internal education materials for users to consume via self-service? Is your IT team inundated with repeat questions about technology? Are your...

OneNote for Sales Rep Note Taking: An Interview

OneNote for Sales Rep Note Taking: An Interview

This week I had the pleasure of riding along with one of our client’s top sales reps. We’ve been working with this client for a while now and have learned that the average opportunity closes anywhere between 3 and 18 months. Not only is the timeline extended,...

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