Want to improve productivity and the focus of yourself and your colleagues? Follow this 1 second digital etiquette tip (this applies to Microsoft Teams, Viva Engage, Outlook and most any social sharing platform). How to Get Back on Track When...

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Sales Reps: Employer Isn’t Offering CRM? Time to Job Hunt
A CRM solution is an essential tool for any sales representative. If your employer doesn’t use one, you’re not being set up for success.
Revolutionize Business Processes: 7 Reasons to Plan ERP and CRM in Parallel
Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) are two software systems that businesses use to streamline processes and boost profits. Although they serve different functions, integrating them provides a complete business management...
Why Integrated Marketing Automation Platforms Are Better Than Best-of-Breed
Ready to transform your sales and marketing results? Implement an integrated Dynamics 365 Sales and Marketing solution with C5 Insight.
Sales Process Automation Toolkit – CRM Technology Review
The sales pipeline: for most Dynamics 365 for Sales users, it consists of a list of accounts, opportunity forms, and maybe a list of standard activities for each phase of the pipeline. But there are literally dozens of technologies to aid sales managers, reps and...
CRM in the C-Suite: The Role of Leadership in Customer Engagement Success
The CRM struggle is real. According to this article in Harvard Business Review, between 18% and 90% of CRM projects fail! The most telling metric: nearly 90% of executives report that the CRM system is not helping their business to grow. Engaging the c-suite...
Understanding the ROI of CPQ
Quickly generating high-quality quotes is a big challenge for most businesses. It's not just about efficiency - it's also about quality, margin, and customer experience. Having worked through configure price quote (CPQ) projects with a number of clients brings the old...
How to Avoid Digital Disruption in the Workplace with Digital Etiquette
How to Use Digital Etiquette to Combat Digital Distraction "Digital disruption" is one of the newest buzzy phrases, usually positioned in a positive light. Digital disruptive companies are known for challenging traditional business models with technology-enabled...
Best Practices for Governing Microsoft Teams
You've deployed Microsoft Teams and set up general governance processes to keep it from getting out of control. You've even launched a handful of Teams that are gaining some traction. Congratulations, that's a great start! But, as you see usage rise, more complex...
Easily Run Dynamics 365 CRM On-Demand Workflows in Power Automate
The future of Dynamics 365 Workflows is Power Automate. Learn how to make the switch using Power Platform with these tips.


















