C5 Insight, a leading Microsoft partner and provider of customer and employee engagement consulting services, has relaunched its website.
Geoff Ables
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Process: The Science of Selling
Sales representatives possess a unique combination of people skills, product knowledge, and persuasive abilities that allow them to connect with prospects, understand their needs, and close deals. However, while these skills are essential for success in sales, getting...
Microsoft Teams Tip: Why You Should Post, Not Chat
If you're using Microsoft Teams, it might be time to break this bad habit: Sending a Chat when you should be Posting to a Teams Channel. Here's why it's a bad habit... Most of us (including me) have notifications set to get an immediate alert for a "Chat." It's like a...
Digital Etiquette: The 1-Second Productivity Boost You Need to Know
Want to improve productivity and the focus of yourself and your colleagues? Follow this 1 second digital etiquette tip (this applies to Microsoft Teams, Viva Engage, Outlook and most any social sharing platform). How to Get Back on Track When...
Sales Reps: Employer Isn’t Offering CRM? Time to Job Hunt
In today's competitive business landscape, most employers now require sales reps to have experience with customer relationship management (CRM) solutions. In fact, employers not offering and requiring use of a CRM solution limit their sales employees’ career options....
Revolutionize Business Processes: 7 Reasons to Plan ERP and CRM in Parallel
Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) are two software systems that businesses use to streamline processes and boost profits. Although they serve different functions, integrating them provides a complete business management...
Why Integrated Marketing Automation Platforms Are Better Than Best of Breed
Lately, we've been getting a lot of questions when it comes to digital marketing solutions. They tend to boil down to, "Should should we invest in a best of breed solution, or one that integrates with our Dynamics 365 CRM platform?" Let's answer this question and...
Sales Process Automation Toolkit – CRM Technology Review
The sales pipeline: for most Dynamics 365 for Sales users, it consists of a list of accounts, opportunity forms, and maybe a list of standard activities for each phase of the pipeline. But there are literally dozens of technologies to aid sales managers, reps and...
CRM in the C-Suite: The Role of Leadership in Customer Engagement Success
The CRM struggle is real. According to this article in Harvard Business Review, between 18% and 90% of CRM projects fail! The most telling metric: nearly 90% of executives report that the CRM system is not helping their business to grow. Engaging the c-suite...
Understanding the ROI of CPQ
Quickly generating high-quality quotes is a big challenge for most businesses. It's not just about efficiency - it's also about quality, margin, and customer experience. Having worked through configure price quote (CPQ) projects with a number of clients brings the old...
C5 Insight Relaunches Its Website
C5 Insight, a leading Microsoft partner and provider of customer and employee engagement consulting services, has relaunched its website.
SharePoint Document Management in 6 Steps
Introducing SharePoint to your company can be overwhelming. A complete SharePoint rollout plan can include: Document Management Sites Forms Workflows Social Collaboration Newsfeeds Applications Business Intelligence …and that’s just getting started! SharePoint:...
Process: The Science of Selling
Sales representatives possess a unique combination of people skills, product knowledge, and persuasive abilities that allow them to connect with prospects, understand their needs, and close deals. However, while these skills are essential for success in sales, getting...
CPQ ROI Calculator
Adopting a configure price quote solution can improve your margins, decrease your quoting time and increase your win rate.
Rate Your CRM
Request your free downloadable copy of Rate Your CRM.
Microsoft Teams Deployment and Governance Guide
Transform your organization’s communication and team collaboration to be more efficient, productive, and engaging with Microsoft Teams.
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