Geoff Ables

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C5 Insight Relaunches Its Website

C5 Insight Relaunches Its Website

C5 Insight, a leading Microsoft partner and provider of customer and employee engagement consulting services, has relaunched its website.

Process: The Science of Selling

Process: The Science of Selling

Sales representatives possess a unique combination of people skills, product knowledge, and persuasive abilities that allow them to connect with prospects, understand their needs, and close deals. However, while these skills are essential for success in sales, getting...

Microsoft Teams Tip: Why You Should Post, Not Chat

Microsoft Teams Tip: Why You Should Post, Not Chat

If you're using Microsoft Teams, it might be time to break this bad habit: Sending a Chat when you should be Posting to a Teams Channel. Here's why it's a bad habit... Most of us (including me) have notifications set to get an immediate alert for a "Chat." It's like a...

Sales Reps: Employer Isn’t Offering CRM? Time to Job Hunt

Sales Reps: Employer Isn’t Offering CRM? Time to Job Hunt

In today's competitive business landscape, most employers now require sales reps to have experience with customer relationship management (CRM) solutions. In fact, employers not offering and requiring use of a CRM solution limit their sales employees’ career options....

Sales Process Automation Toolkit – CRM Technology Review

Sales Process Automation Toolkit – CRM Technology Review

The sales pipeline: for most Dynamics 365 for Sales users, it consists of a list of accounts, opportunity forms, and maybe a list of standard activities for each phase of the pipeline. But there are literally dozens of technologies to aid sales managers, reps and...

Understanding the ROI of CPQ

Understanding the ROI of CPQ

Quickly generating high-quality quotes is a big challenge for most businesses. It's not just about efficiency - it's also about quality, margin, and customer experience. Having worked through configure price quote (CPQ) projects with a number of clients brings the old...

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Process: The Science of Selling

Sales representatives possess a unique combination of people skills, product knowledge, and persuasive abilities that allow them to connect with prospects, understand their needs, and close deals. However, while these skills are essential for success in sales, getting...

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