If you’re thinking about enabling the new Sales Qualification Agent in Dynamics 365 Sales, read this first to understand the risks.
What Sales Leaders Need to Know About the Dynamics 365 Sales Qualification Agent
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Dynamics 365 Sales Tip: Use Marketing Lists to Group Contacts Beyond Accounts
Learn how to manage Contacts with multiple affiliations, like Accounts and advisory boards, in Dynamics 365 Sales by using Marketing Lists.
Microsoft Copilot Strategy: Level Up from Simple Prompts to Custom Agents
Do you have a Microsoft Copilot strategy? Explore the 5 levels of Copilot adoption maturity to move from simple prompts to custom AI agents.
Bubble or Backbone? Executive Reflections on Digital Revolutions and AI Strategies for the Future of Work
Learn what past digital revolutions teach today’s executives about AI strategy, planning, and transforming to compete in the future of work.
Digital Transformation Example in Manufacturing: 5 Ways to Turn Adversity into Advantage
In this blog, we examine one of the most notable digital transformation examples in manufacturing, catalyzed by the COVID-19 pandemic.
How to Paste a Picture into Microsoft Teams
When you're using Microsoft Teams, sometimes your pictures paste directly into a post (such as copying an image off of a website and pasting it into Teams). Other times, try as you may, the picture just won't paste! Images not pasting is likely a bug that will be...
4 Reasons Why Using CRM Helps You Manage Better Sales Meetings
If you’re a sales manager who isn’t using a CRM to manage sales meetings, you’re not getting the full value out of that investment.
Process: The Science of Selling
Many sales professionals rely on their instincts and experience, but a sales process is a systematic approach to selling a product or service.
C5 Insight Relaunches Its Website
C5 Insight, a leading Microsoft partner and provider of customer and employee engagement consulting services, has relaunched its website.
Microsoft Teams Tip: Why You Should Post, Not Chat
If you’re using Microsoft Teams, it might be time to break this bad habit: Sending a Chat when you should be Posting to a Teams Channel.