Salesforce.com is a leading provider of cloud applications, delivering end-to-end CRM solutions for managing your business. The Sales Cloud and Service Cloud offerings provide easy to use yet powerful solutions for managing your sales, marketing, and service processes, while features such as Chatter, a private social network, Data.com, a business contact database, and the AppExchange, a marketplace of both free and paid add-on applications, offer more powerful ways to manage your business. Salesforce.com also provides the Force.com platform which allows developers to create add-on applications that integrate seamlessly with Salesforce.com, enabling full customization to fit any business need (see xRM).
The CRM solutions offered by Salesforce.com are hosted completely in the cloud, enabling customers to more rapidly deploy additional functionality and automatically receive system updates – ensuring that you are always working with the most recent product edition. Other standard features, such as mobility options and integration with popular products like Outlook, Word, Excel and Google Apps, create a solid platform for running your business. Salesforce.com solutions also provide built-in analytics tools, including real-time reporting, calculations, and dashboards.
C5 Insight is a Salesforce.com partner with over 8 years of experience delivering proven results for numerous Salesforce.com customers across many industries. We provide Salesforce.com CRM implementation and consulting services, in addition to custom development on the Force.com platform.
For more information about our CRM consulting services for Salesforce.com, please click here.
Are you considering upgrading from another platform to Salesforce.com? Or, has your organization been using Salesforce.com for a while and is not fully leveraging the diverse range of available capabilities? Contact us for an audit of your current CRM deployment, or for a customized demonstration of Salesforce.com.