Does your organization need to deliver customer service at customer sites or other remote locations? If you’re using Microsoft Dynamics CRM, field service can be scheduled, tracked and updated in real time using the Field Service Management module.
The one-minute video provides a rapid overview of the capabilities.
A brief overview of the capabilities of this module, introduced with Microsoft Dynamics CRM 2016 U1:
If you have a field service delivery team, Microsoft Dynamics CRM has a lot to offer. And all of this is integrated with the other sales, service, marketing and xRM capabilities already built into Microsoft Dynamics CRM.
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
This 60-second assessment is designed to evaluate your organization's collaboration readiness.
Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.
This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.
Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.