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As we near the end of Ignite, day 4 was still filled with some great technical sessions. I’ll give you a rundown of everything from SQL High Availability, best practices for branding and page design in SharePoint Online to scaling SharePoint 2013 search. One of my favorite sessions that I’m excited to share dealt with navigating the landscape of Office 365 tools.
On a recent project, I hit an issue with databases that was interesting. We were restoring a lot of databases over to a development environment from production, as well as the managed metadata database. I had gone through the whole deal, backed up the database in the old server, restored it to the development SQL server, etc. There was an issue with the Managed Metadata service that required to have service application re-created. This lead to a situation where the service application database was unprovisioned, but not deleted.
Recently while working on a client engagement, we needed to move users around to different business units in Dynamics CRM 4.0. No problem right? Well we very quickly determined things weren’t going to go smoothly. When we attempted to change a user’s business unit, it would sit for 30 seconds and throw the lovely unhelpful generic message “An error has occurred”. Gotta love Microsoft developer’s strong attention to error messages. A lot of users have apparently run into this with no real good resolution. We were able to find the true cause (at least in our case), so I wanted to share it to hopefully help others struggling with this.
A client of ours recently reported that they could no longer create custom attributes to an entity in Microsoft Dynamics CRM 4.0. They received a generic "An error has occured" error message when the CRM administrator tried to do this.
After some investigation, we disocvered that they had changed the name of their network's local domain to reflect a change in their company's name. Their network folks went through all the proper processes to implement the change in the Active Directory domain name - except when it came to CRM.
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