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Getting the customer experience right can be a challenge. In fact, between 60%-80% of customer relationship management (CRM) and customer engagement projects struggle to gain adoption or generate an ROI.
C5 Insight, through our relationship with the Microsoft Dynamics 365 Summit, is offering 2 days of deep-dive workshops to help you go from struggle to success. Sessions offered include (click the titles for full descriptions):
These sessions will be delivered as a part of the Microsoft Dynamics 365 User Group Summit’s Pre-Conference Academy.
Dates: Monday, Oct 14, 2019 – Tuesday, Oct 15, 2019
Location: Gaylord Palms Resort, Kissimmee, FL
(Note: the User Group Summit follows the Pre-Conference Academy from Oct. 15 – Oct. 18, 2019)
To sign-up and join C5 Insight for one or more of these sessions, visit the User Group Summit website. During the registration process, be sure to sign up for each of the four, optional Pre-Conference Academy sessions above (each are tagged with “User Adoption” to make them easy to find).
Use C5 Insight’s discount code to save 10% off the cost of admission to User Group Summit: PRPC5
The workshop is a great way to begin to get a struggling CRM project back on track. Here are some more resources:
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
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