I wanted to write a quick note to let everyone know that StreamLogic will be partnering with Customer Connect to present a FREE, live event this Thursday, October 29, 2009, at the Microsoft campus in Charlotte, North Carolina.
When? Thursday, October 29th, 8:45 AM - 1:30 PM
Attend all day, or just choose the sessions that apply to you
Where? Microsoft Campus - Charlotte, NC
8:45 - 9:15: Opening
The basics of CRM and SharePoint
9:30 - 10:30: Concurrent Session 1 - Basics
Option 1 - The Service and Marketing Imperative: In today's world, customer service and marketing are more important than ever. This session provides an overview of improving the customer experience by combining CRM with your Marketing Department, Service Center and Website.
Option 2 - SharePoint Fundamentals: SharePoint has been the fastest growing product release in the history of Microsoft. Learn the basics of how to use SharePoint in your business for collaboration, document management, project management and business intelligence.
10:45 - 11:45: Concurrent Session 2 - Advanced Topics
Option 1 - Rapidly Automate and Improve Business Processes using XRM: How businesses mid-market and large businesses are using Microsoft CRM to lower IT costs, speed development, share information across the organization and improve the efficiency of their business units.
Option 2 - SharePoint and the Intelligent Business: A deeper dive into Business Intelligence with SharePoint - plus a preview of SharePoint 2010!
12:00 - 1:30: Lunch
Integration Luncheon: Demonstrations of integrating across website, CRM and SharePoint to improve the customer experience, win more customers faster, deliver longer-lasting more profitable business relationships, eliminate redundant data entry and accelerate business results.
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
This 60-second assessment is designed to evaluate your organization's collaboration readiness.
Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.
This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.
Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.