Microsoft has released the SDK (Software Development Kit), Implementation Guide (IG), and Planning Tools for Dynamics CRM 2011. These tools are indispensable references that cover customizing and extending CRM, system architecture, process design, installation of the CRM server and related components, and much more. The SDK is available here. The IG and Planning Tools are available for download here.
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
This 60-second assessment is designed to evaluate your organization's collaboration readiness.
Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.
This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.
Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.