One of the most common issues I hear when implementing SharePoint for new clients, or supporting an existing SharePoint environment is the dreaded login prompt. There are multiple reasons for the password prompt, but I'll try and cover the basics here. Personally, I haven’t had to login to our internal company SharePoint in at least 6 or 8 months! How can you achieve this SharePoint nirvana? Let’s walk through the common steps to avoid having to login to SharePoint, whether opening the site or when opening documents. Here’s a quick rundown.
Generally, one of the first things you need to do is add the SharePoint site URL or domain to a more trusted security zone in your web browser (we’ll focus on IE for this post). SharePoint uses activex controls and other features that need to be trusted to run correctly. Here’s what you need to do.
This is typically needed when your SharePoint server isn’t in your local network environment. Whether you knew it or not, Windows XP or Windows 7 (who uses Vista anyway) has what is called a “credential store” or vault. It stores usernames and passwords used to connect to websites and other network computers, and online services like Live ID or Exchange. A credential should get stored here from the above prompt when you click “Remember my credentials”.
Another common problem with SharePoint is you get prompted for login credentials when opening or editing documents from a library. At least with Windows Vista and Windows 7, this is a known issue and lucky for us, there’s a hotfix! See the following Microsoft KB article:
Prompt for Credentials When Accessing FQDN Sites From a Windows Vista or Windows 7 Computer
Some items of note:
You will follow the steps 1-7 near the bottom of the article. As in the above steps, you can use the wildcard like *.domain.com for the entry. Close the registry editor, and enjoy opening documents free from login prompts!
While we’re here, I have to share one other thing that I see all the time that I haven’t seen documented.
I fought this for a long time. Every time I would try to use Explorer View, it would work, but it would a LONG time to come up, like 30 seconds. My coworker could open Explorer View and it would open in about 1 second. The fix turned out to be the fix I’ve seen for other weird strange issues with SharePoint. Here’s how to fix it.
Trackback from iGregor
SharePoint Prompt for Login ...
Here we have just to add permissions to user to restore previous versions of files.
I tried your solution for avoiding windows prompt with explorer view (SharePoint in another domain than client machine case) but I can't get of the authentication windows... I tried everything, I double check everything...
Do you have anything that could help me ?
Its a known issue and there could be multiple causes for SharePoint Keeps Asking for Password Every time. As stated, Try adding your site to "Trusted Sites" list in Internet Explorer as the first step. Find other possible workaround to fix this issue at: http://www.sharepointdiary.com/2012/04/sharepoint-keeps-asking-for-password.html
I have a SharePoint site and it prompts for my credentials when I'm in the office. But if I'm working from home I can get through the site without having to my enter username and password. Can you please help me understand? Thank you.
Blithe, There could be policies and such involved at the office vs. your home. What browsers are you using in both places with versions? What OS are you running in both places? At work is anyone able to bypass prompts? Doug
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