Follow Us: facebook twitter linkedin

From the category archives: Customer and Employee Engagement Blog

Blog entries related to Microsoft SharePoint and Office 365 solutions such as Power BI, Microsoft Flow, Power Apps and Microsoft Teams

Quick Tip To Resolve “Turn on TLS” Error with SharePoint On-Premises

I had this come up with a client recently and wanted to be sure to share the easy resolution given the vague information out there on this topic.  This just reminds me how important it is to not just blindly troubleshoot the symptom, but investigate fully before continuing in your attempts at resolution.

criss_cross_railroad_tracks

Read the rest of entry »

Two Quick Tips to Avoid Clicking Empty Folders in SharePoint Without Metadata

We work with a lot of clients and from time to time, many aren’t ready for metadata.  They agree that files are difficult to find and there are a ton of nested subfolders, the users just aren’t ready to use metadata instead of those folders.  Are we resigned to living in the time-wasting droll of having no idea if the subfolder they are clicking into will even have files in it?  No! 

Afraid of Metadata? Two Quick Tips to Avoid Clicking Empty Folders in SharePoint

I’ll show you two quick ways to alleviate the pain of the hunting and pecking users are forced to do when they don’t use search and trying to find a certain file. 

Read the rest of entry »

Happy St. Pat’s Day!

🍀 Happy St. Patrick's Day! 🍀

Learn why St. Patrick's Day is so important for customer and employee engagement!

happy-st-patricks-day-from-c5-insight

Read the rest of entry »

Troubleshooting Office Web Apps SSL Issues

Troubleshooting Office Web Apps SSL Issues

If you are like my unfortunate client, your installation of Office Web Apps (or WAC) was humming along just fine until that one day comes that you wish you never got out of bed.  This turned out to be a simple fix but took some hair-pulling to get there so let me share my journey.

Read the rest of entry »

Avoid Getting Blank Results When Searching Office 365 Activity Reports

Avoid Getting Blank Results When Searching Office 365 Activity Reports

As you are likely aware Office 365 provides a wealth of abilities to review reports of all the activities that users (and admins) are doing in Office 365.  Recently we were using this to get download activities from SharePoint but hit a snag when trying to restrict the results to a specific site.  The answer was actually backwards to the interface. 

Read the rest of entry »

Easily Check Available Property Values in Microsoft Flow

Easily Check Available Property Values in Microsoft Flow

When creating any Microsoft Flows, sooner or later you are going to need to use values from user profile properties like Email Address, Name, Department, etc.  You are wondering two things:

  1. What properties can I access easily without additional steps?
  2. What is the value of those properties?

Once you know those two things you can know if you need to do additional steps to accomplish your requirements for your Flow. 

Read the rest of entry »

Why Can’t SharePoint Search be as Easy as Google?

Have you ever talked to someone who says, “Searching SharePoint is so easy – I find exactly what I’m looking for every time!”Me neither.Why the gap? And what can be done to close it?Your Intranet is not Like the InternetThe internet (let’s call it the web to avoid confusion) is not like your SharePoint intranet. The web is full of general information and when you’re searching it, you’re usually looking for general results. It is also powered by people who are interested in having their stuff fou ...

Read the rest of entry »

Using PowerShell to Change SharePoint 2010 Workflow AssociationData

Using PowerShell to Change SharePoint 2010 Workflow AssociationData

If you are still using SharePoint on-premises, then you will almost certainly be using workflows based on the 2010 workflow platform.  These would include all of the out-of-the-box workflow reusable templates like Approval and Collect Signatures. 

Recently I needed to change the start parameters of a workflow template that was deployed in a site template so there was a copy of the workflow in over 1,000 subsites.  Of course I turned to my trusty friend PowerShell.  

Read the rest of entry »

Project Managers Rejoice! You Can Create Multiple Plans for a Single Office 365 Group!

image

If you are using Office 365, you are likely very aware that with Microsoft at the controls, they are frequently making a lot of changes.  Sometimes that’s a great thing and sometimes that’s not but on the whole it's a relief to not have to deal with an on-premise environment.  Every month or so, Microsoft releases news about the recent changes that are being released.  After going through February 2019’s update, I noticed a little but awesome change I wanted to call out regarding Microsoft Planner. 

Read the rest of entry »

What is SharePoint Metadata? A Simple Explanation

What is SharePoint Metadata?

I’ve been involved with SharePoint for probably 12 years, and as a consultant daily for 9 years.  In all of that time, I would say the most common thing I see my clients and others struggle to understand is the concept of metadata.  What is it?  What does it mean?  I’ve often times explained it only to have someone say “Can I come by your office later and you explain it to me?” 

Today I will do my best to put it in simplistic terms for relevance to SharePoint.

Read the rest of entry »

5 Reasons To Focus on Bad Data in SharePoint

Bad Intranet Data ShasrePoint

According to AIIM and Gartner, companies report that 53% to 80% of their content is ROTII (Redundant, Outdated, Trivial, Inaccurate or Incomplete).  ROTII results in poor search results, duplicated work, decisions made on bad information, and frustrated users - in other words it destroys productivity, profits and satisfaction.  Let's look at how to identify and clean up your ROTII.

Read the rest of entry »

Troubleshooting InfoPath Submit or Item Saving Issues in SharePoint

I recently had an interesting issue with a client’s SharePoint environment that I wanted to hopefully help someone else out as it wasn’t the most intuitive cause.  What do you do when you try to save list items or InfoPath-customized list items and it fails?  It turned out to be really simple if you know what to look for.

Troubleshooting InfoPath Submit or Item Saving Issues in SharePoint

Read the rest of entry »

Know Your Audience: The Simple Key to SharePoint Support Success

SharePoint Support Success

 

Sometimes in our role as Consultant, Administrator, or User Support, we go so deep in developing technical skills, that we lose perspective on softer skills that could be holding us back. Today I was reminded of one of those simple skills that it is easy to lose sight of.

Read the rest of entry »

SharePoint Document Management in 6 Steps

When introducing SharePoint, start with something that will benefit all users, and that is easy to manage. Start with Document Management.  Here are 6 steps to get started with SharePoint for document management. 

Document Management in SharePoint

Read the rest of entry »

Mapping SharePoint Task Lists to Microsoft Planner

When it comes to task management in Office 365 and SharePoint Online, you have three choices:

  1. Microsoft To-Do
  2. SharePoint Task lists
  3. Microsoft Planner

Which you use really depends on your requirements and how many people you are collaborating with.

Read the rest of entry »

Expand SharePoint Multi-Line Text Fields in SharePoint On-Premise

Ever wish you could resize columns in a SharePoint view?  In Office 365, your wish has been granted.  But in SharePoint 2010-2016, it’s not. 

There are various ways to fix this, but most require JavaScript.  I prefer the CSS way as I always like to have a no-code solution, so let's take a look at how to use CSS to show multi-line text columns in your view.

Read the rest of entry »

Quick Tip - Automatically Add Wildcard To Conditional SharePoint Search Queries

Quick Tip - Automatically Add Wildcard To Conditional SharePoint Search Queries

One of the hardest things to do is to train users on how to query SharePoint search effectively.  Here's a quick way to give users a helping hand when using search to automatically include a wildcard * in the query.  Small steps add up to great adoption!

Read the rest of entry »

Microsoft SharePoint: The Facts and Nothing But the Facts

About Microsoft SharePoint

There is so much information available about SharePoint that sometimes it can be confusing to understand exactly what it's all about.  Here is a very quick introduction to the facts about Microsoft SharePoint.


Read the rest of entry »

8 SharePoint Benefits for Document Management



Does your team struggle to store, find, share and update documents?  You're not alone - Harvard Business Review reports that employees can spend as much as 20% of their time just trying to find the documents that they need to do their job.  Let's look at how SharePoint Document Management can help you solve this problem.

Read the rest of entry »

What the Heck is a Scope in Microsoft Flow?

What the Heck is a Scope in Microsoft Flow

If you’re reading this, I am assuming you already know that Microsoft Flow is the future and replacement of workflows in SharePoint.  It is an extremely powerful process automation and integration platform helping to bridge the gap between many Microsoft services and many others.  After using Flow for a while, you soon notice this other option called “Add a Scope”.  What does that do?

Read the rest of entry »

R.I.P. SharePoint Site Content and Structure (In Office 365)

SharePoint Site Content Deprecated

Microsoft has deprecated the not-so-beloved Site Content and Structure in SharePoint (for Office 365 users).  What does this mean to your organization?

Read the rest of entry »

Building a SharePoint Digital Workplace Business Case

Ready to upgrade or implement a digital workplace or intranet project, but having a hard time convincing your leadership team?  Building a business case can be a daunting and nuanced process - let's take a look at some proven approaches for getting buy-in for your SharePoint or similar project.

sharepoint roi business case

Read the rest of entry »

Amazon Reviews: Flow + Dynamics 365 = Better Ratings

flow dynamics 365 amazon review integration

Selling products on Amazon.com?  Wouldn't it be great to automatically create a Case every time a review with 3 or fewer stars was published?  Now you can - with Microsoft Flow!  In this article I'll show you how. 

Read the rest of entry »

How to Fix PDFs Not Opening in SharePoint Online

Do your users ever see the message "Hmm...looks like this file doesn't have a preview we can show you."?  In this blog I'll offer a quick fix that might work for you.

Hmm... looks like this file doesn't have a preview we can show you error SharePoint Online

Read the rest of entry »

SharePoint Favorite Team Sites are all Named “Home”

If you’re creating Team Sites in SharePoint Online/Office 365 (either as part of Microsoft Teams, or as stand-alone Team Sites), you might have noticed that the list of sites you’re following are named “Home”.

SharePoint Following all named Home

Read the rest of entry »

Pages: Previous1234567...12NextReturn Top

Blog Topics

1
Image

CPR for CRM Study

The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.

2
Image

SharePoint Readiness Assessment

This 60-second assessment is designed to evaluate your organization's collaboration readiness.

3
Image

CRM Self Assessment

Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.

4
Image

SharePoint Feedback Solution

This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.

9
Image

SharePoint Upgrade Checklist

Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.