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Today I am going to review the “Salesforce A” mobile app. The app was officially announced on 11/19/2013 during the Dreamforce keynote and it was met with an astounding applause among the attendees. Why is this app so special, you ask? Well, previously Salesforce Administrators had no way to manage or assist users that were locked out or disabled when they were away from their desk. However that’s not the case anymore! Salesforce A allows administrators to do the following while using the app:
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
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